Aptly called Ogaats.co.za, they are now routing residents’ reports directly to the correct department. It uses location based data as well as a picture taken with a camera phone to directly notify the correct department responsible for the fault in the particular area.
Ogaats takes away any guesswork that may exist and makes the process totally transparent to the public.
All that is needed is a camera phone or PC and the Internet. There is no need to download a mobile App or even register.
The focus is on the public and therefore it should not take more than 30 seconds to complete the report.
Ogaats currently available in all 226 municipalities in South Africa.
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