Three months to get car off her name
In April this year Adeline Cloete decided to trade in her black Florid GWM for a Land Rover at DFF Motors on Ontdekkers Road. With much pride she took ownership of her vehicle but soon her worries started when she received e-toll bills for her previous vehicle still with the same registration (CB79ZRGP). The bank …
In April this year Adeline Cloete decided to trade in her black Florid GWM for a Land Rover at DFF Motors on Ontdekkers Road.
With much pride she took ownership of her vehicle but soon her worries started when she received e-toll bills for her previous vehicle still with the same registration (CB79ZRGP). The bank also informed her that of the outstanding amount on the Florid, which was just over R90 000, only R30 000 has been paid.
She contacted Flip Degenaar, owner of DFF motors, who told her that he has paid the outstanding amount but that he might have used the wrong reference number. On another occasion he allegedly told Cloete that he might have paid the money into the wrong account. Cloete says that she received endless excuses from Degenaar as to why he could not give her proof of payment.
Cloete also asked him for the details of the new owner to forward the e-toll bills to that person, which he refused to give to her or the bank. Instead he said she should pass it on to him and he would pass it on to the new owner. Cloete says she found this highly irregular and could not understand why he did not want to reveal the contact details of the new owner and why the new owner would drive around in the car for almost three months without querying why it is not registered in his name.
Eventually the bank informed her that they wanted to repossess the car to sell it to cover the outstanding amount. Cloete asked that they give her an opportunity to find the car, fearing that she would be liable to pay both her new car and the old one. She also was concerned that the new owner ran the risk of losing his new car.
Out of desperation Cloete contacted the record who in return contacted Degenaar to find an explanation for this irregular practice.
Degenaar was friendly throughout his dealings with the record and indicated on 11 July that he would report back. On 14 July he sent the record an email saying he paid all outstanding monies and that he has asked Cloete to give him the e-toll bills in order for him to pay it. This was confirmed by the bank and by Cloete.
Degenaar never gave a reason though for why it took him so long to re-register the car and he also did not address the record’s concerns that there were a number of allegations against his business on the consumer platform HelloPeter.com.
DFF motors is in the process of changing its name to Express Motors.
Steer clear of DFF Motors.
I sold a vehicle to them in January 2014 and I still haven’t been paid in full. As of the 24 July 2014 I am still owed R20 000 of the initial R90 000.
I have had to be an absolute pain to get anywhere with Flip. The money arrives in drips and drabs, and certainly not without a fight!
Trade vehicle at DFF vehicle received was sold to me as a different model, vehicle returned and they did not settle vehicle up to date, interest went from R30000 to R50 000 with loyer bills up to R40 000
Yip this is DFF Motors for you……… It’s pretty amazing how he is still doing business and getting finance for clients from the banks. Wonder if the name change will change the way business is getting done as well??
Riaan, you recieved multiple complaints from people emailing you the facts of their cases against this DFF / Express motors……Why dont do a follow up story on this fraudsters????? Plenty of people are financially in distress becuase of Flip Degenaar and his fathers business dealings?? But Flip is forever alongside the rugby field supporting his son playing rugby for the Golden Lions. Is these people to mighty to touch or what???? What is happening with their so called name change as well????
Riaan, you recieved multiple complaints from people emailing you the facts of their cases against this DFF / Express motors……Why dont do a follow up story on this fraudsters????? Plenty of people are financially in distress becuase of Flip Degenaar and his fathers business dealings?? But Flip is forever alongside the rugby field supporting his son playing rugby for the Golden Lions. Is these people to mighty to touch or what???? What is happening with their so called name change as well????
I agree, please do a follow up story on these guys. They need to be named and shamed. Roodepoort residents need to be aware of this what is happening in our area by people who is also living in this area. How legal is this that they simply continue doing business under a new name?