LettersOpinion

A thank you to a City Power contractor

Matthew Ellis from Roodepoort writes: I would like to thank Trevor Ndela from Mandevo Projects (a City Power contractor). After months of battling an unhelpful call center and numerous other contractors, Trevor worked day and night to ensure the issue of unreliable home power supply was resolved in Progress Road, Lindhaven. Trevor found the fault …

Matthew Ellis from Roodepoort writes:

I would like to thank Trevor Ndela from Mandevo Projects (a City Power contractor).

After months of battling an unhelpful call center and numerous other contractors, Trevor worked day and night to ensure the issue of unreliable home power supply was resolved in Progress Road, Lindhaven.

Trevor found the fault ,obtained authorisation to replace the faulty cables and then spent a freezing evening separating the affected homes from all being on the same overloaded circuit.

After that he provided us with his personal cell phone number so that we could contact him should the need arise.

I have never received such service before and Trevor should be commended for his devotion to duty.

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