Covid-19: Sassa introduces strict measures during the lockdown.
“All clients, who want to apply for social grants, are informed that strict measures will be taken to adhere to social distancing,” Mr Ngubeni said.
Mr Senzeni Ngubeni, spokesman of the South African Social Security Agency in Mpumalanga, issued a press release this morning about their procedures.
“All clients, who want to apply for social grants, are informed that strict measures will be taken to adhere to social distancing,” Mr Ngubeni said.
“A minimum number of clients can be served in a day.”
Their daily operation is scheduled as follows:
Monday and Tuesday: applications for old age grant only;
Wednesday and Thursday: applications for child support grant and foster care grant only;
Friday: overflow applications from Wednesday and Thursday.
The statement added that a disability grant or care dependency grant is done on an appointment basis where medical certificates have been received before the lockdown and Sassa-card issuing,
Pin-resets and replacement of cards will be done at the South African Post Office.
Payments to older persons and persons with disabilities will be from 3 to 4 June.
Other social grants will be paid from 5 May.
Where either the 3rd or the 5th falls on a weekend or public holiday, the payment date moves forward to the next working day.
Beneficiaries must use official Sassa communication platforms or visit local offices to get accurate information and clarity where there is a misunderstanding.
This will protect them from many scams that are circulating on social media.
Beneficiaries seeking more information should contact their toll free number at 0800 60 10 11 or 013 754 9428/54 from 8am to 4pm during weekdays, Monday to Friday.
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