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Ford issues safety recall for Kuga 1.6

Nearly 40 family SUV Kugas burst into flames across South Africa recently. Photo: Quickpic

Ford South Africa is issuing a safety recall for its Kuga models equipped with the 1.6-litre engine to address an engine overheating condition that could cause a fire.

A total of 4 556 vehicles are affected by this safety recall in South Africa, and were built between December 2012 and February 2014. Ford Kuga models with the 1.5-litre and 2.0-litre engines are not affected.

Ford also stated in the media conference yesterday, January 16, that it has investigated the incidents as they have been reported, removing many parts for detailed examination in its engineering facilities in Europe and North America.

The data collected from the recent incidents and the maintenance checks Ford are conducting through its dealer network have helped to determine the root cause of the fires.

Ford stated further it will continue to investigate the Kuga 1.6 engine compartment fires. Based on the current data Ford have determined that the fires are due to engine overheating.

This is caused by a lack of coolant circulation which can lead to a cracking in the cylinder head and, therefore, an oil leak. If the leaking oil reaches a hot engine surface, it can potentially catch fire. Ford stated that it is not aware of any injuries resulting from the engine compartment fires.

With this safety recall, all affected vehicles, including those that have already been checked, must be taken to a Ford dealership as soon as possible. This safety recall comprises of two stages.

The first stage involves replacing affected components on the cooling system, verifying and updating the software and conducting an oil leak check on the cylinder head.

If any Kuga 1.6 owner sees any indication that the engine may be overheating or experiences warnings on the instrument cluster, they should pull over as soon as it is safe to do so.

Switch off the engine and ensure all occupants are safely out of the vehicle. For safety reasons, the bonnet must not be opened, Ford advised.

The emergency services should be called first, if required, then Ford’s Roadside Assistance on 0861 150 250. Supported through the AA, this service is available all hours, seven days a week.

The 1.6 Kuga is safe to drive, provided the integrity of the cooling system is maintained, and this safety recall has been followed.

The next stage will make the cooling system even more robust, and is likely to involve further changes to parts and warning systems.

Ford further said they are currently ensuring that the changes they make are complete and thoroughly tested, and will communicate with its customers as soon as this stage begins.

Every effort is being made to minimize inconvenience, and reassure customers that their safety is Ford’s top priority.

Ford says they are committed to keeping their customers mobile. Should a customer experience any engine overheating problem with their 1.6 Kuga, or delays in the repair due to a shortage of parts, arrangements will be made through the nearest Ford dealer and Ford Customer Service to provide a courtesy car while the vehicle is repaired.

Any customer concerns or queries can be directed to Ford Customer Service at 0860 011 022.

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