POLOKWANE – Spokesperson for the municipality, Thipa Selala says most of the departments will be closed in this period and the others will be run on a skeletal staff complement. He adds that the municipal Rates Hall will operate until 12:00 on 24 and 31 December and until 12:30 from 28 to 30 December.
“Emergency and essential services such as traffic management, fire and rescue, water and sanitation, electrical services and waste management will be available at all times, he confirmed.
Important numbers:
- Municipal Call Centre can be reached at 0150235000 / 5001 / 5458or:
- Electrical Services at 015023 5490 / 5705
- Fire and Rescue Services at 015023 5403
- Waste Management at 015023 5190 / 5481 / 5496
- Water and Sanitation at 015023 5376 / 5629
Payments for municipal services can be done at Pick n Pay; Shoprite; Checkers; Woolworths; Pep Stores; Post Office; Spar; Lewis; Game; Ackermans; Lewis; FNB; Makro; Shoprite Usave; Boxer; Mass Discounters; Top it Up or by Electronic Funds Transfer (EFT).
Prepaid water and electricity can be purchased at vending machines outside the Civic Centre; all satellite offices in Seshego and Mankweng; cellular phones; Savannah Mall; Spar shops and 711 Store at corner of Marshall and Dorp streets.
Standby for credit control, prepaid services and billing related issues can be reached at:
- Credit control at 083301 3738 and 083673 3238;
- Prepaid at 081747 0878 and 081517 0042;and
- Prepaid in Seshego at 0817161343.
- Any smart meter complaints should be directed to the 087 3502770.
Municipal officials will be on permanent standby from Mondays to Fridays between 17:00 and 21:00 for re-connection after disconnections as a result of credit control. “Customers can also use the self-service on their website www.polokwane.gov.za to obtain their statements at any time.”
Normal operations will resume on 4 January 2020, Thipa concludes.
