PSIRA opens their regional offices in Polokwane
The Private Security Industry Regulatory Authority (PSIRA) officially opened their new regional offices in Polokwane after struggling with a small office which was unable to cater to the whole of Limpopo.
POLOKWANE – PSIRA Director, Manabela Chauke, and Deputy Director Law Enforcement, Israel Kgamanyane, held the official handover on Monday, 11 December.
#PSiRALimpopo "One of the hallmarks of any High Performing Organisation is its ability to respond to the needs of its customers and stakeholders. People of Limpopo, we have listened to your calls for a better customer care centre"-PSiRA CEO, @ManabelaChauke pic.twitter.com/XUNIMyxZqq
— IG: PSiRALive (@PSiRALive) December 11, 2017
As the Limpopo office was unable to address all the queries from the province, it led to an influx in the number of cases sent to the Centurion and Pretoria offices to register and renew certificates.
The new Limpopo PSIRA regional office is situated at 80 Hans van Rensburg Street and as part of PSIRA’s mandate regarding the new offices, they aim to expand their capacity to serve and provide effective service to the community.
Avulekile amasango! Let a thousand flowers bloom! The doors of prosperity for Limpopo are open. Restoring the dignity of our people invigorates us to continue serving with humility…the skies are blue #PSiRALimpopo #IAmLegitimate pic.twitter.com/w1LGgRmya8
— IG: PSiRALive (@PSiRALive) December 11, 2017
Chauke explained the new offices in Polokwane will ensure the company’s services will be accessible across Limpopo and encouraged residents to make use of them.
“We are looking to partner with other state-owned entities such as the Post Office to make sure our people can collect their certificates at their closest post offices to help streamline the process,” he said.
Limpopo Legislature Deputy Speaker, Lehlogonolo Masoga, urged PSIRA to work hard, deliver quality services and to bring forth corrupt-free services.
“Big businesses in the industry should stop abusing their employees. When they make money they should pay the officers on time,” Masoga added.
Apart from making the office accessible to the communities, Chauke stated that the office will be introducing a new PSIRA App which will enable people to register and renew their documents electronically, which will result in a reduced turnaround time as opposed to it being done manually.
