Tshwane residents are advised that refuse collection is operating as per schedule, including on public holidays, except for Christmas Day on Monday, December 25.
The city urges residents whose refuse collection day falls on Christmas to take their bins out for collection on Sunday, December 24.
The normal schedule will be followed as from Tuesday, December 26.
The city also reminds residents that waste disposal facilities such as landfills and garden refuse sites will be closed on Christmas.
Those whose refuse collection falls on 25 December 2023 (Christmas Day) which is on a Monday, should take out their refuse bins for collection on Sunday, 24th of December 2023. Normal schedule will be followed from Tuesday, 26 December 2023.
— City of Tshwane (@CityTshwane) December 18, 2023
Tshwane advised customers about the temporary closure of non-essential services from Wednesday. December 27 until January 1, 2024.
These services will be operational again from January 2 .
“Customers are further informed that the municipal offices will close at 12:00 on December 22,” said metro spokesperson Lindela Mashigo.
During this period, all – :
– customer care centres will be closed
– billing and meter reading enquiries will not be attended to
– meter readings will not be captured
Call centres will remain open to take complaints on the following:
– power failures
– streetlights
– water leaks.
Residents can report the above via the following email addresses:
– for potholes: potholes@tshwane.gov.za
– for faulty traffic lights: trafficsignalfaults@tshwane.gov.za
– for burst or leaking water pipes: waterleaks@tshwane.gov.za
– for sewer problems: sewerblockage@tshwane.gov.za
– for water quality enquiries : drinkingwater@tshwane.gov.za
The following municipal pay points will be open from December 27 until noon on December 29:
– Akasia
– Beirut
– Bodibeng
– Bronkhorstspruit
– Hammanskraal
– Mabopane Block X
– Middestad Building
– Olievenhoutbosch
– Soshanguve Block F
– Temba
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