Mamelodi residents protest over power outages
The metro police quelled the disruptions and were still monitoring the situation.
There were no disruptions at Tshwane metro’s customer service centres in Mamelodi on Friday following protests that held up operations the day before.
Protesting residents of Mamelodi disrupted operations at two service centres on Thursday.
Metro spokesperson Lindela Mashigo said the protest was over power outages in the area.
ALSO READ: ‘Violent’ protests halt Mamelodi train service
“The disruption of operations at Waltloo depot and Mamelodi customer center has resulted in delayed services to the metro’s consumers.
“The protesting group complained against the ongoing power interruptions which are often as a result of illegal connections and tampering with meters,” Mashigo said.
He said technicians were still busy repairing a cable between Waltloo and Gaskov Engineering substation which recently left nearby residents and businesses without power.
ALSO READ: NEWSFLASH: Protest flares up in Hammanskraal
The metro police quelled the disruptions and were still monitoring the situation.
Mashigo apologised for the delays, but said residents could use the following alternative means to lodge complaints of queries:
– To report general queries, send email to customercare@tshwane.gov.za.
– To report potholes, you can send an email to potholes@tshwane.gov.za.
– To report faulty traffic lights, you can send an email to trafficsignalfaults@tshwane.gov.za.
– To report water leaks, you can send an email to waterleaks@tshwane.gov.za.
– Should you have any inquiry related to water quality, send an email to drinkingwater@tshwane.gov.za.
– Meter readings can be emailed to meterrecords@tshwane.gov.za on the correct billing period date. For billing periods, please visit www.tshwane.gov.za.
– Power failures can be reported by SMS or online. SMS the word “power” followed by your account number to 082 612 0333 or 44676 or visit www.tshwane.gov.za and follow the “report power failure” link.
“Our clients can also view their city of Tshwane account statements, lodge a complaint or query and make payments electronically on www.tshwane.gov.za.”
He said this service was available at all hours of the day.
Do you have more information about the story? Please send us an email to editorial@rekord.co.za or phone us on 083 625 4114.
For free breaking and community news, visit Rekord’s websites:
For more news and interesting articles, like Rekord on Facebook, follow us on Twitter or Instagram
