Opinion

Give credit where it is due

Mom says thank you to local hospital for excellent service.

For a first time mommy of an only child, taking your little one to doctor is a horrific experience to begin with.

My little girl was referred by our GP to an E.N.T specialist because of acute tonsillitis.

I phoned literally every E.N.T in the West Rand to make appointment for her.

By word of mouth from other mothers, I decided to make an appointment with a Dr Masege in Randfontein. I think it is time to give credit where it is due.

The day I went for consultation my nerves were shot, my baby hates going to doctors and it is one tantrum after another. Dr Masege met us at Reception, shook my hand, I instantly felt his confidence, friendliness and professionalism.

My little girl was so relaxed with him. Treatment received from Dr Masege and his staff was excellent from first consultation, theatre procedure, even with all paper work.

Competent, sensitive specialists like him is the prize of the medical profession and I send my heartfelt thanks to doctor and his team.

I also wish to express my thanks for the kindness and excellent care we received at Randfontein Private Hospital (Lenmed). From the reception staff/ management and nursing staff.

Of course to Sister Malan in Paediatric Ward, thank you so much for being so compassionate I want you to know I think

you’re doing a wonderful job. You made my baby feel safe, cared for, and comfortable.

Thanks for your warmth, care, and attention I appreciated it very much.

Know that if you have any doubts, concerns, or fears that this is the place to be. The kindness, personal attention, and true care for the patient that this lady show is amazing and rarely found in life.

I will recommend Doctor Masege and Randfontein Private Hospital to everyone I know!”

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