SARS takes a precautionary approach in the midst of rising Covid-19 cases
Branch filing will NOT commence on July 1 – South African Revenue Service (SARS).
The South African Revenue Service (SARS) notes with deep concern the devastating impact of the third wave of the Covid-19 pandemic.
They expressed their deepest sympathies to those who are bereaved. Many of their own loved ones, friends and colleagues have been affected.
In terms of the Disaster Management Act, SARS remains an essential service. With the rising case numbers and the onset of the third wave peak of the pandemic, SARS has decided to close its tax branches temporarily for physical visits as from Thursday, July 1.
They said they are able to do so because the SARS digital platforms, as demonstrated during the peak of the second wave, allows taxpayers to continue to fulfil their obligations online. Importantly, the temporary closure of the tax branches will not affect the start of the Filing Season for individuals who traditionally file via eFiling or the SARS MobiApp.
These taxpayers are encouraged to continue doing so digitally, starting from July 1. Branch filing will NOT commence on July 1.
At this stage, they plan to commence physical branch visits on August 16, 2021, but will review this continuously. Taxpayers are advised not to come to a SARS branch. The branches will be closed until an announcement is made confirming the reopening date. During the branch closures, taxpayers who require assistance to file online will be assisted telephonically with the support of dedicated SARS staff.
All Customs Ports of Entry will be open for frontline customs operations, but not for face-to-face client engagement other than for clearance and inspection purposes.
They remind members of the public to note the following:
• Bookings for virtual appointments may be made via the SARS website and link here; and sending an SMS to 47277 with the word “Booking” and your passport/ID No/Asylum permit No. and a SARS agent will contact you to arrange a booking on your behalf.
• Taxpayers can use their digital platforms by visiting www.sars.gov.za.
• The SARS Contact Centre (0800 00 7277) will continue to service any queries from members of the public.
For more information, contact SarsMedia@sars.gov.za.
