Kelland residents sit down with City Power to discuss issues

After six months of trying, Kelland residents in Randburg met with City Power’s general manager and discussed their electricity-related difficulties.

Residents felt like the entity was neglecting, ignoring, and forgetting them. The meeting’s goal was to grab City Power’s attention and remind them that they exist and that they, like any other community, rely on them.

The community is dealing with a variety of issues, including a lack of power, mini-stations/ sub-stations that are not locked with wires exposed, cables that are visible and dangerous to people, and switches that trip on a daily basis due to overload.

Frustrated residents also raised concerns on the entity’s communication system which is causing problems as they are unable to report issues and log calls.

The community was thrilled to finally get a meeting with Randburg City Power, according to resident Paul Haupt, who was addressing complaints on behalf of the community.

“Despite the frustration of waiting more than six months, residents are feeling mildly optimistic about their chances of things being done to reduce the difficulties we have experienced over the last two or three years due to breakdowns, over-loaded circuits and long delays in getting repairs done.”

Haupt added the main objective of the meeting was to see that City Power top brass now knew about their issues and recognised that they have a problem beyond that of general experience.

City Power general manager for Randburg Lufuno Bale accepted all of the complaints raised by the community. He promised homeowners that they will perform a network audit and report back in 10 days.

The audit will determine what needs to be changed and where and how things need to be connected. If this occurs, follow-up maintenance will be performed.

“The Kellanders would like to thank Lufuno Bale and his staff for giving them the time and they look forward to ‘brighter’ times to come,” said Haupt.

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