10 of the best and worst insurance companies
JOBURG - Where does your company fit in into this list?
If you are on the lookout for a new insurance company or if you are wondering about your current insurance company then this valuable information might be able to help you out. The website, Carinfo compiled a list of the ten dodgiest insurance companies in South Africa based on comments by users.
Companies were ranked on the number of complaints received on Hellopeter with regards to accounts, repairs, response, call centre and lastly breach of contract.
According to the percentage of complaints compared to percentage of compliments these ten companies could be seen as the worst.
10. Prime Meridian – 79 per cent complaints. 21 per cent compliments
9. Old Mutual – 83 per cent complaints. 17 per cent compliments
8. PPS – 84 per cent complaints. 16 per cent compliments
7. Mutual & Federal – 87 per cent complaints. 13 per cent compliments
6. Santam – 87 per cent complaints. 13 per cent compliments
5. Sanlam – 89 per cent complaints. 11 per cent compliments
4. FNB Insurance Brokers – 90 per cent complaints. 10 per cent compliments
1. AIG insurance – 91 per cent complaints. 9 per cent compliments
1. Hollard – 91 per cent complaints. 9 per cent compliments
1. Regent – 91 per cent complaints. 9 per cent complaints
At the other spectrum here is the best of the best.
10. Virgin Money – 50 per cent compliments. 50 per cent complaints
9. 1st for women – 52 per cent compliments. 48 per cent complaints
8. King Price – 55 per cent compliments. 45 per cent complaints
7. Auto and General – 56 per cent compliments. 44 per cent complaints
6. Dial Direct – 57 per cent compliments. 43 per cent complaints
5. Outsurance – 61 per cent compliments. 39 per cent complaints
4. AA Insurance – 63 per cent compliments. 37 per cent complaints
3. Momentum – 66 per cent compliments. 34 per cent complaints
2. Discovery – 74 per cent compliments. 26 per cent complaints
1. Miway – 86 per cent compliments. 14 per cent complaints
What is your opinion of these lists? Where does your insurance company fit in?
