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Keeping your hard-earned money safe is definitely a priority. With these tips by Zane Renou, chief commercial officer at Cellfind, it is possible .
PINs and passwords.
- Choose a PIN or password for your debit and credit cards as well as online or mobile banking, make sure it’s something that no one else
will be able to guess. For example, don’t choose a predictable sequence such as 0000 or 1234, or a personal detail anyone could guess such as your date of birth.
- Memorise your user names, PINs and passwords, and don’t write them down.
- Always cover the keypad when typing your PIN in an ATM or point of sale machine.
- Don’t choose the same PIN for all of your cards – that way your other cards will be safe, even if one is stolen.
Report lost or stolen cards.
As soon as you’re aware that one of your cards is missing, report it to the bank and cancel it.
Treat your cards like cash.
Don’t let a card out of your sight when you’re making a payment and double-check you have received your own card back at the end of a transaction.
Use SMS notifications and statements.
Subscribe to your bank’s SMS noti?cation services, so that you’ll be alerted about every transaction carried out on your account.
Treat personal identifiable data like classified information
• Don’t send your credit card details in emails.
• Destroy your credit card receipts and old bank account statements before you throw them out.
• Be careful of who you give copies of documents such as municipal bills, ID documents, passports and payslips.
Beware of scam phone calls and emails
Your bank will never phone or email you to ask for personal information such as your online banking password or your credit card number.
Hang up if someone calls you asking for this information; immediately delete any emails you receive asking for such information.
Accessing Internet- or Mobile Banking
Ensure you access Internet- and Mobile Banking only through your own or trusted devices and avoid using PCs or devices that could be
exposed to fraudsters and viruses.
Ensure you install a reputable anti-virus software package on your PCs and devices to manage these.
Details: www.cellfind.co.za or @Cellfind