An open letter sent by Johannesburg Democratic Alliance Ward councillors, calls upon residents and businesses to share their City Power woes and complete a survey which will allow them to hold the electricity provider responsible for faulty billing and maintenance incompetency. It reads as follows:
Dear Residents and Business Owners,
In response to the numerous complaints received by our councillors in Johannesburg regarding the provision of electricity and the resolution of problems by City Power, the Democratic Alliance is conducting a study in order to gauge the extent and nature of the problems, as well as the level of service received from City Power, its technicians, sub-contractors and fault logging facilities.
We would be grateful if you would complete this questionnaire to assist us in collecting the information and identifying problems. The survey will be announced in council, delivered to the Mayor and MMC for Infrastructure, as well as published by the press and circulated by our councillors.
Your name and contact details will not be made public. They are requested purely for verification purposes should the council wish to verify that the respondents to this questionnaire are indeed residents of the City of Johannesburg and that these are indeed your opinions on City Power. A list of completely anonymous responses will not be taken seriously and could have been made up.
The questionnaire takes 5 minutes to complete. Please click on the link below to open it:
https://docs??.??google??.??com/forms/d/1MidYhMAq4aq2RTiPlDiEj6aRg6BSMWmKNX2Galtaj9E/viewform?c=0&w=1&usp=mail_form_link
or
https://docs.google.com/forms/d/1MidYhMAq4aq2RTiPlDiEj6aRg6BSMWmKNX2Galtaj9E/viewform?c=0&w=1
Thank you for your assistance in helping us to understand the full extent of the electricity situation in Johannesburg. We are hoping that the results obtained will facilitate real change and better service.
Regards
City of Johannesburg DA ward councillors.
The councillors have urged residents to share the survey with others living in the City, because the data analysis will be will be more substantial and convincing if the councillors garner as much support as they can.
Details: Democratic Alliance www.da.org.za
