Another gold for Mazda in the 2021
Mazda Southern Africa again received a Gold Award in the Passenger and Light Commercial Vehicle Category in the 2021 National Automobile Dealers' Association (NADA) Dealer Satisfaction Index (DSI).
![](https://images.caxton.co.za/wp-content/uploads/sites/9/2021/09/1-mazda-cx-5_ce_front_polymetal-grey_1800x1800-780x470.jpg)
When reflecting on specific and overall dealer satisfaction elements of the survey, Mazda again led in these categories. Mazda Southern Africa scored highest in the following areas of the survey, āHow satisfied are you with your Manufacturer/Importerā at 93,8%; āCommunicates openly and honestlyā at 96,2%; āCommitted to win/win solutionsā at 94% and āMakes it easy for your customers to do business with youā also at 94%. Mazda ran a close second by a mere 0.1% in the category āProvide positive referrals for your franchise to a friend wanting to buy a dealershipā at 96,2%. āMazda Southern Africa remains grateful to all of our dealer partners for their participation and the recognition afforded to MSA in the 2021 DSIā, concludes Daphne Greyling – head of sales for Mazda Southern Africa. Source: QuickPic