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911 Response24 launches its new family-focused app

Response24 Plus enables users to have live visibility of loved ones in real time, as well as create multiple groups of friends and family, and call for help on behalf of others.

911 Response24 understands that many South Africans face uncertainty in terms of job security and stretched finances this year due to the national lockdown and Covid-19 pandemic, and has responded by creating a lower cost, family-centric and enhanced version of their award-winning app. The Response24 Plus app offers great new features such as live permission-based location sharing, reverse panic alerts and innovative geo-fencing functionality.

The principle of Response24 Plus is inherently the same – to request private armed response and medical emergency services at the touch of a button – with the new app offering the added benefit of a monthly shared-services subscription for emergency assistance, and reverse panic alerts where users can trigger emergency requests on behalf of other people in their designated groups. An unlimited number of friends and family can be added to a single account at a lower cost per user, and any number of groups and members can be added.

Great for daily use, the new geo-fencing feature creates an invisible fence or radius around your house, a restaurant, a school or a specific location. Doing this notifies you about loved ones entering and leaving an area. This is ideal for unaccompanied children at parties or a restaurant, a school; or for the elderly – to know when they leave and return home. Similar to a check in-check out functionality, where it gives you and your loved one ultimate peace of mind. The live, permission-based location sharing function also allows you to track or follow a loved one, for example on a car journey, mobile ride hailing service, or during outdoor activities such as running or cycling

In addition, the new app is useful to keep an eye on elderly family members and loved ones who live out of town. If they feel threatened or require urgent assistance, they can send an alert to members of a particular group (friends and family alert) simply by pushing a button, who can in turn either come to their aid or request emergency assistance on their behalf. GPS coordinates are used to pinpoint the exact location of the group member requiring assistance and everyone in the group is kept up-to-date on progress. Alert notifications are sent to all Group members, even when the app is closed.

Marlize Holtzhausen, founder and CEO of 911 Response24, says: “In these times, the safety and well-being of family and friends is more important than ever, and we want to make sure that everyone stays connected in the easiest possible way. We also understand that finances are stretched and have developed a lower cost, shared-services feature with this in mind. The app works for you wherever you go; it can be used anywhere in South Africa.

“Download the Reponse24 Plus app today – the first 7 days are free for you to test and experience this for yourself. You will be amazed at how easy and user-friendly this app is for your convenience, for your peace of mind, and best of all it now includes the whole family at an affordable cost of only R100 per month for a family of four.”

As with the Premium 911 Response24 app, all emergency request alerts are routed through a 24/7 National Operations Centre where trained agents immediately assess your requirements and link you to the nearest responder.

At only R10 access per user per month, multiple members can be added to the main user’s account and in-app purchases to subscribe to national armed response and medical emergency services can be managed, with one single subscription per group.

This innovative and award-winning app is partnered with local industry giants, including Bidvest Protea Coin, ER24, and Caxton for added peace of mind.

The app is available for download from Apple’s App Store and the Google Play store:

 

Watch the video here: 

 

 

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