![](https://images.caxton.co.za/wp-content/uploads/sites/116/2020/08/Untitled-1-02-780x300.jpg)
VoIP systems, over the last few years, have undoubtedly grown in popularity. More and more, companies are switching over to VoIP and they are not looking back. Fanvil’s greatest claim to fame is its VoIP desktop systems. Easy to maintain and always connected, Fanvil VoIP surpasses most of their closest competitors. Their products are without a doubt considered to be among the best on the market, and with each new development, and each new product, Fanvil South Africa grows bigger and better. Both developed and manufactured in China, Fanvil is one of the biggest VoIP companies on the planet. They are recognised for creating some of the most sought after VoIP telecommunications solutions suitable for small and medium sized enterprises, and for those large companies which are operating in mission-critical set-ups. Each of the VoIP systems are cost-efficient and highly effective in the role that they fulfil, while they are also designed to be nice to look at.
What to look for when selecting a VoIP system
Nothing can compare to having a VoIP system. Although there are all sorts of communication channels out there, that will allow you to have immediate contact with your clients, nothing quite beats the power of a VoIP system. It will immediately connect you with your clients, which can be far more efficient than emailing or sending a text message. One of the most difficult decisions that you will have to make, is choosing the right system. This means finding the right brand as well as finding the appropriate set-up that will provide you with everything you could possibly need to fully benefit.
So what do you need to look for or consider when selecting your new VoIP?
- Does it have a backup line?
VoIP systems are connected to the web. So naturally, when the internet is unexpectedly off, it can cause a huge upset in your day to day business. Having an alternative, i.e. a backup line, is vitally important as it will guarantee that you stay in communication with your clients. Internet connection problems shouldn’t interrupt your day.
- Who will answer?
Back when the phone was more conventional, one line would connect you to one person. With VoIP, you can easily redirect calls or allow your clients to press certain numbers to connect with certain people. VoIP is more flexible and as such, can be adapted to your specific needs.
- What is the call volume like?
This comes down to knowing how many calls your system is able to handle at once, without the calls losing their quality or their connection. You should also find out if there is a limit on the daily call volume that the system is capable of handling. Should you opt for a system that places a limit on the daily number of calls you can handle, you should keep in mind that you could easily be losing business.
- Will the system require a lot of maintenance?
No one wants to be saddled with a VoIP system that requires a lot of attention to keep it working optimally. There is little point of having a VoIP system that will need your constant attention and ongoing, costly maintenance. So it is important to find out not only the quality of the VoIP system, but also how often you can expect it to need maintenance.
- What are the conference calling capabilities?
Conference calling is more important than it ever has been. Having a system which is able to host a meeting and allow you to bring all parties to the table, so to speak, is so very important in this modern day and age. A good quality VoIP system will have conference calls as a feature. Fanvil’s VoIP products will provide you with everything you are looking for and they will answer all of the questions above. Their innovative products are truly unlike most of the VoIP systems you will find on the market and they are readily available from some of the leading telecommunications suppliers. And as the company comes up with more innovations for the industry, they are also incorporating touch screen technology into their already extensive range of telecom products. Fanvil’s catalogue of systems are categorised according to various needs and there are systems marketed towards hotels, those needing voice systems, parking lots, heavy industry, and businesses in general, making it incredibly easy for suppliers to find the perfect phone system for their clients. The company also offers support to buyers, ensuring that they are equipped with the knowledge needed to get the most out of their products. Switchcom Distribution is a distributor of High-End Wired and Wireless Networking Equipment, VoIP and Surveillance products. They are also a distributor for products like Ubiquiti Networks, Tenda, Mimosa, Cambium, Extralink and many more. Visit their website: https://www.switchcom.co.za/ or contact them on: 010 007 2555