Infobip’s Senior Sales Manager for South Africa, Andre Joubert details the process on the Afternoon drive with Joanne Joseph on 702.

“It is convenient and takes less than two minutes. All you need to do is enter your vehicle registration number, the number is then verified to see if you are the owner, you then take a snapshot of your drivers licence or your ID, you submit that to them and they will also ask for a proof of residence…”

“Once that is done, a quote is generated. That quote is then provided to you on WhatsApp with a link and you can make payment immediately.

Within five working days you get your license renewal, the disk actually, delivered to you by courier.”

Craig Greenwood Selby, Infobip’s Managing Director in South Africa says the service is exceptionally innovative and is already having an impressive impact on the lives of South African motorists.

“We see many use cases for WhatsApp Business API, but we are always on the lookout for those that are special and can change people’s lives. There are many regular payment platforms and apps, but when we established what ChatFin wanted to achieve, we were extremely excited as it opens up a brand-new market for ‘convenience’ in South Africa,” he adds.

Users can click here to start the process in WhatsApp or go to the ChatBack website, or add ChatBack (+27 66 202 6685) to their contacts and then text “renew” over WhatsApp to get started.