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Here’s how to avoid online scams this festive season

There has been a warning from Gumtree South Africa that scammers are using convincing phishing scams to get people's bank card information.

There has been a warning from Gumtree South Africa that scammers are using convincing phishing scams to get people’s bank card information.

Gumtree’s Head of Customer Service Louis Bosman said in recent weeks that many customers have reported the scam or asked the platform to verify its legitimacy. Individuals selling goods on marketplace sites are targeted by the scam.

“The scammer makes contact via the contact number displayed on the seller’s ad, showing interest in the item. They would then suggest using Gumtree’s shipping/delivery option because it is safe. They prefer to contact users through WhatsApp,” says Bosman. “No such service exists at this time. There will always be a redirect link in the WhatsApp message where the payment can be finalized.”

Upon clicking the link, the seller is asked to enter their banking details on a scammer’s branded website. A scammer can access the card’s information, including the CVC, through this method.

After clicking the link, the seller is asked to enter their banking details on a scammer’s branded website. Photo: Supplied

Bosman urges South Africans to be vigilant and never click on suspicious links received via Whatsapp or email. “We recommend using Gumtree’s messenger as it is safer and to reach out to our contact center if you have any concerns about a transaction.”

Gumtree recommends using their messenger instead.Photo: Supplied

Liezl Scheepers

Liezl Scheepers is editor of the Parys Gazette, a local community newspaper distributed in the towns of Parys, Vredefort and Viljoenskroon. As an experienced community journalist in all fields for the past 30 years, she has a passion for her community, and has been actively involved in several community outreach projects as part of Parys Gazette's team.

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