Q: Sir, why is there no one available to answer phonecalls at the Municipal Offices, Amajuba District Municipality or Emergency numbers listed in the phonebook ? I placed a call to all the above between 13:15 and 13:30 on 26/11/2013 and got through to a Security Guard at Amajuba District Municipality who only had a cellphone number for inquiries. This followed a message sent via whatsapp that the water for Newcastle and surrounding areas has been contaminated by substances from a mine in the area.Thank you.
A: I cannot answer for Amajuba District as that is a separate municipality. Our emergency number is (034) 3284700. ECR caused a panic with the mine acid, they were discussing long term effects of coal mines. Most of our mines were shut down in the 80s and we have no effect in our water. We monitor the water quality everyday.
Q: Im residing at Dry farm for 7yrs. My problem is since the project of electricity start i did nt get help i spoke to our council to help me so that the contract can install cable on yard because they say im not on the map then he says i must wait he will talk to them.electric was installed around then the conctract left .i ask him again ..he say i must wait.then i went to eskom to apply on my own cost.they cannot help me i must speak to the cnllr i then i phoned him he say i must wait i dont know now for how long is there any way i can do to get helped.please i also lìke to have electric in my house. Im a paraside getting power from my next door sometime they switch it and my staff in the fridge rotten.pls im asking for root to take.
A: Please come to my office and we will try to assist.
Q: Good day. first of all I would like to thank you for the new christmas lights that have been put up on our street lights as one drives into newcastle. However we really need some attention with our street lights in Dirkie Uys ave and surrounding roads. It is very dark and unsafe. All my attempts to resolve the problem has fallen on deaf ears. Many thanks.
A: I will have the department look into it immediately. Your ward councillor should be doing this…
Q: I congratulate Newcastle for having an innovative mayor. What can we do for Memel to be incorporated into NN?
A: Thank you, Memel is in another province and I can assure you that even if it was part of Newcastle, we would struggle because of the distance. It’s best to engage your municipality. The payment of rates and taxes there will be critical to your upliftment.
