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Newcastle police provide tips on how to protect yourself from fraud and scams

Phishing and fraud scams, according to Arumugam, are methods of deceitfully obtaining personal information like passwords, identity numbers and credit card details.

Newcastle Police have once again noted with concern an upsurge in fraud and scam cases reported to the station, and they are advising locals to take care to protect themselves.

“Scams can cost people a lot of money and cause a great deal of distress,” said Lizzy Arumugam of Newcastle SAPS Corporate Communications, who added that the following simple tips would go a long way towards keeping residents and their families safe.

How to protect yourself from fraud and scams:

According to Arumugam, phishing and fraud scams are deceptive methods of obtaining personal information such as passwords, identity numbers, and credit card details by calling or sending emails or mobile messages that appear to be from trusted sources such as banks or legitimate businesses.

“Typically, these emails or cellphone messages request that users click on a link in the message, which will then direct users to a’spoofed’ website. This site is designed to fool users into thinking it is legitimate in order to obtain, verify, or update contact details or other sensitive financial information,” explained Arumugam.

She noted that these emails and texts frequently included a phone number and contact information for you to call since you were promised a substantial sum of money.

Arumugam said residents needed to keep the following in mind at all times:

  • Never respond to emails or cellphone messages that appear to be from your bank and request your personal details. Remember that no bank will ever ask you to confirm or update your account details by email.
  • Never provide your online ID, password, or PIN to anyone, and never write them down or share them.
  • Do not save your Internet banking password on your desktop.
  • Do not leave your computer unattended after you have entered your Internet banking password.
  • Always log off or sign off at the end of a session.
  • Avoid doing Internet banking in public areas, such as Internet cafés, or on any computer that can be accessed by people you do not know.
  • Change your PIN and passwords frequently.
  • Put sensible transaction limits on your accounts.
  • Only provide your credit card details to reputable companies.
  • Never send money or give credit card or online account details to anyone you do not know and trust.

“If you are unsure, please contact your nearest police station for assistance,” concluded Arumugam.



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