If you’ve been queuing at the Home Affairs office or intend to do so in the near future, it’s best to note that the systems are offline nationwide.
This is according to spokesperson for the Minister of Home Affairs Siya Qoza.
“This unfortunate incident is caused by a cable breakage which connects to the State Information Technology Agency (SITA).
A team of Home Affairs and SITA technicians is working tirelessly to ensure that the cable breakage is resolved. This cable break means that most Home Affairs services are not available,” Qoza said.
Due to this network outage, Home Affairs services are currently limited to passport collections; and handwritten death certificates will be issued for burial purposes, with computerised certificates to be issued when the system is back online.
“We are waiting for SITA to give us information on the estimated time of restoration of the system. We apologise for the inconvenience caused by this unfortunate network failure,” added Qoza.
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