Beware fraud and scams: SAPS Newcastle

SAPS Newcastle wants the community to beware of fraud and scams.

The Corporate Communications unit explained that in response to recent cases, where people purchase vehicles online and end up robbed or ripped off, residents need to ensure they see what they are buying before making payment.

Scams can cost people a lot of money and cause a great deal of distress,” said Lizzy Arumugam from Corporate Communications.

Phishing and fraud scams: Arumugam described these as methods of deceitfully obtaining personal information such as passwords, identity numbers and credit card details by calling or sending emails/cell phone messages which look like they come from trusted sources, such as banks or legitimate companies.

Typically, these emails or messages request users to click on a link, which will direct them to a ‘spoofed’ website – a site designed to fool users into thinking it is legitimate. Users are then asked to provide, verify or update contact details and other sensitive financial information.

“These emails and messages [can] also contain a telephone number and contact person who you should call, as you are promised you could win large sums of money.”

What you should do to prevent falling victim to scams and fraud:

• Never respond to emails or cell phone messages appearing to be from your bank, which request your personal details – no bank will ever ask you to confirm or update your account details by email/message
• Never provide your online ID, password or PIN to anyone and never write them down or share them
• Do not save your Internet banking password on your desktop
• Do not leave your computer unattended after you have entered your internet banking password
• Always log off or sign off at the end of a session
• Avoid doing banking in public areas such as internet cafés or on any computer that can be accessed by people you do not know
• Change your PIN and passwords frequently
• Put sensible transaction limits on your accounts
• Only provide your credit card details to reputable companies
• If it looks too good to be true, it usually is
• Members must be cautious when purchasing online – it is advisable to conduct verification if the company is registered
• NEVER send money or give credit card or online account details to anyone you do not know and trust.

SAPS is committed to creating a safe and secure environment for all South Africans. This can only be achieved if residents co-operate with the police by volunteering information on criminals and their activities. In partnership, SAPS and the community can act against crime together, to prevent crime,” concluded Arumugam.