Vryheid KZN: Family business wins two prestigious awards
Workshop Manager Roland de Bruyn believes that what differentiates them from other dealerships is the care and compassion they have for the customer and not only the car
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‘Ohana’ means family and that is exactly what Kia Vryheid is all about. This family business has grown over the past 20 years into the well-known car dealership and workshop it is today. Owners Lourens (Snr) and Rika de Beer started the Kia showroom in Paulpietersburg and moved the business to Vryheid in 2014. Later on, they bought the workshop from the previous owner and due to their diligent and excellent service, they received two awards recently for the workshop, namely Customer Satisfaction Index: Dealer of the Year 2020 (Category C – silver) and Service Operations: Dealer of the Year 2020 (Category C – gold). These prestigious awards were won by the Kia dealership for excellent customer service. This includes after-customer-service-care; and Service Adviser Renette Kruger is the voice behind every call to ensure that each customer is taken care of to the best of Kia’s ability. Not only do the awards confirm their excellent service, but the fact that they have loyal customers from as far as George, Pretoria, Johannesburg and Ballito who only trust Kia Vryheid to service their vehicles. Workshop Manager Roland de Bruyn believes that what differentiates them from other dealerships is the care and compassion they have for the customer and not only the car. Employers, employees and customers are all regarded as family, and are treated with the same respect; this is the reason for Kia Vryheid’s success, combined with their humble and strong Christian values, as they give all the glory to God.
Kia Vryheid offers affordable and budget-friendly car services and repairs to all car models, but Kia models are their main priority. They boast with two fully-trained master mechanics who only specialise in Kia models. So if you are looking for great service, excellent workmanship and a friendly, family-like company to service or repair your vehicle, then Kia Vryheid has to be your next stop.
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