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The Rental Housing Tribunal

The Tribunal is assisted by the Support Component of the Directorate Human Settlements

Submitted by Dormehl Phalane Property Group

The Rental Housing Tribunal provides a free service to tenants and landlords. Its main function is dispute settlement between tenants and landlords.

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Formed in 2001, the Tribunal consists of six members (including a chair and vice chairperson), appointed by the Provincial Minister of Human Settlements, who have expertise in property management, housing development and consumer matters pertaining to rental housing.

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The Tribunal is assisted by the Support Component of the Directorate Human Settlements.

The Tribunal seeks to:
• Harmonise relationships between landlords and tenants in the rental housing sector.
• Resolve disputes that arise due to unfair practices.
• Inform landlords and tenants about their rights and obligations in terms of the Rental Housing Act.
• Make recommendations to relevant stakeholders.

Its objectives are:
• To promote stability in the rental housing sector nationally.
• To create mechanisms to deal with disputes in the rental housing sector.
• To facilitate, investigate, mediate and conduct hearings to resolve disputes.
• To inform landlords and tenants of their rights and obligations should unfair and unlawful practices arise.

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