City Power replaces faulty meters
City Power is replacing faulty meters across Johannesburg, as part of its campaign to read electricity meters.
This will ensure consumers are billed for the correct amount of electricity. Residents who suspect that their meter is faulty should report the problem to City Power on 011-490-7484 between 7am to 7pm from Monday to Friday and 8am to 1pm on Saturdays.
Alternatively residents can SMS the word faulty followed by the account number and address to 44074. The replacement is carried out at no charge to the consumer.
“By replacing faulty meters, we are able to improve the service residents experience and we ensure that our billing system continues to display a high degree of integrity.
We thank all the residents who have cooperated with our campaign thus far, and we encourage anyone who suspects
there may be a meter fault to report it to us,” said City Power spokesperson Sol
Masolo.
Residents are urged to verify the identity of City Power officials, including technicians by contacting the 24-hour safety and security control office on 011-490-7900/ 7911 / 7553. Meter readers and technicians should not be allowed to access the property without verification from this office.
