IN TWEETS: Capitec Bank experiences a technical glitch
JOBURG – Capitec Bank is working to reverse false transactions within the next 24 hours.
Capitec Bank assures its customers that they are aware of a technical glitch and that their IT team is currently rectifying the issue.
This follows after some customers went on social media to express their frustrations when they found a series of cash withdrawal notifications from the bank, in the early hours of 11 September.
#capitec I don’t remember waking up at 2:49am and doing a cash back at Shoprite …. kanti shoprite ayivuli ay 8am … I want my money back pic.twitter.com/ACtneeaGUz
— 🎀Strawberry Cheesecake🎀 (@Radebe_merci) September 11, 2020
#Capitec please explain this @CheckersSA yall open by 02:30 now TF is going on. pic.twitter.com/5GCXyoS7Kx
— Simphiwe (@BlackSimmi) September 11, 2020
Hit a like if @CapitecBankSA took your money #Capitec pic.twitter.com/dcENGuURjO
— Diego_Chuene (@Diegochuene) September 11, 2020
I just had to because according @CapitecBankSA I keep buying meat 🙄🙄🙄🙄🙄 #capitec pic.twitter.com/hI7uDpCqqR
— Aphelele Jody (@ApheleleJody) September 11, 2020
Capitec Bank has since apologised for the inconvenience this may have caused its customers and have said the transactions will be reversed with the next 24 hours.
We will SMS the affected clients directly. We apologize for any inconvenience caused.
— Capitec (@CapitecBankSA) September 11, 2020
Follow @CapitecBankSA on social media for any further updates.
