What to do in an emergency?

When in an emergency, the worst thing would be not to know what you can do to help.

The City of Johannesburg set out a few straightforward steps to follow if you ever find yourself in such a situation:

•  Give the physical address and nearest corner or landmark

•  State the nature of the incident

•  Try to remain calm

•  Give your name and contact details

•  Identify the emergency: motor accident, building fire, heart attack and so on

•  First thing, contact the Control Centre on 10177 or 112, if you are phoning from a cellphone

•  Indicate the number of people or vehicles involved

•  Remain on the line as long as possible to answer the operator’s questions.