MANAGEMENT at King Shaka International Airport say passengers will experience significant changes to their normal journey through the airport as flights resumed at the airport on Monday.
King Shaka International Airport general manager, Terence Delomoney said airport operations are in place to service passengers in line with government regulations stipulated in accordance with Alert Level 3.
“Our primary objective is to ensure the safe facilitation of passengers and airport users through the implementation of specific health and safety procedures that will be implemented across our network of airports. We encourage passengers to allow an extra two hours to their travel itinerary to accommodate these new procedures, and to familiarise themselves on what to expect when travelling through King Shaka International Airport,” Delomoney said.
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A limited number of scheduled domestic flights resumed on Monday (8 June) with a further increase in the number of flights effective from Monday, 15 June.
Under this phase of the lockdown, domestic flights are limited to travel for business and essential services only, and as defined in the Department of Transport regulations, as well as only between Johannesburg, Cape Town and Durban.
Some of the changes include:
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Arriving at the airport
- Only two parking facilities will be operational; the Multi-Storey Parkade Level 0, arrivals pick up parking and drop off zone, the rest will be closed until further notice. Our parking equipment has been programmed to dispense tickets automatically therefore passengers will not be required to press the ticket release button.
- Meeters and greeters will not be allowed in the terminal building so passengers are encouraged to ensure that they make appropriate arrangements to be dropped off and fetched.
- Masks are compulsory from entry to the airport all the way through a flight and out of the destination airport.
- As the airport is still restricting access there will be roadblocks set up before the terminal building.
- Baggage wrapping is optional for all check-in luggage, this is located at the check-in level. Airport entrances and access control.
Boarding the aircraft
- Physical distancing rules apply for queues to board an aircraft and passengers must scan their own boarding pass at the boarding gate.
- Boarding will be done in a controlled manner with passengers travelling in the rear seats of the aircraft boarding first. Passengers with tickets for Row A, for example, will board last.
- Masks must be worn for the duration of the flight.
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