THE eThekwini Municipality will replace bad quality black bags that were recently distributed.
This comes after numerous customer complaints prompted the municipality to investigate the matter.
In a statement, the municipality said some bags were the wrong size and some were poor quality.
“The results of the investigation were communicated with the supplier who will replace the bad batches at no cost. According to the supplier this was due to lapses in their quality control,” read the statement.
Customers who are experiencing problems with the municipality’s black bags can return these bags to their nearest Cleansing and Solid Waste Depot for an exchange.
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“The municipality extends its apologies for the inconvenience to customers,” read the statement.
For more information, call 031 3118804 or email nqobile.shabalala@durban.gov.za.
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