Post Office operations resume under Level 4 Lockdown
SAPO said sorting facilities nationally as well as transport connections are operational again.
THE SA Post Office (SAPO) will be implementing full services from Monday 25 May for services permitted under the Risk Adjusted Regulations in line with the Covid-19 Level 4.
According to SAPO mail is starting to flow again as sorting facilities, transport and branches of the SA Post Office have been granted permission to operate under the provisions of Lockdown Level 4.
Sorting facilities nationally as well as transport connections are operational again.
“The total branch network available as of the 25 May will be 1017 branches nationwide, with operations in the remainder of our branch network brought online in a phased approach as and when we complete implementing measures to ensure that we comply with regulations promulgated to combat the spread of the virus. We envisage that all our branches will be fully operational by 1 June 2020,” said Ivumile Nongogo, SAPO Acting CEO.
In other Covid-19 news: Transport service centres to open soon
SAPO has deployed a systemised restricted hours’ shift system in the sorting centres in order to comply with the regulations restricting the number of employees allowed on the premises at any one time to observe social distancing requirements.
“While shifts have been introduced to maximise production as well as adherence to the regulations, operations are not currently running at optimal level and this will impact delivery turnaround times of parcels, including items that accumulated prior to the lockdown. Indications are that we should deliver the accumulated items that were held up during lockdown within the next three weeks. We appeal to our customers for their patience as we are navigating these unchartered times,” said Nongogo.
Customers are able to check the status of their items using the Post Office’s tracking service ((https://www.postoffice.co.za/Tools/tracktrace.html)
Customers contact points that were previously suspended during the Level 5 lockdown, including the Customer Service Desk (0860 111 502) will resume.
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