Home Affairs extends operating hours
The department has around 400 000 uncollected smart ID cards nationwide, since inception.
THE Department of Home Affairs extended its operating hours at all modernised offices from 8am until 7pm from, Monday 3 February 2020, until 28 February 2020. This excludes weekends.
The department will ensure that everyone who is inside an office at the time of closing will receive the service they require, however office managers are to apply their discretion to close the office 30 minutes prior to knock-off time, subject to the number of people being served.
“This is to allow officials to conclude all the necessary work before 7pm. The department encourages people intending to visit our offices to do so as early as they can on their preferred day,” said David Hlabane, media manager for the Department of Home Affairs.
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Applications for and collection of smart ID cards and passports will be prioritised during the extended operating hours. Other services such as issuance of Birth Certificates, Death Certificates and applications for amendments and rectifications will also be rendered.
The department urges people who had applied for smart ID cards more than two weeks ago to visit the offices where they had applied for the documents, to collect them. On average, the department has around 400 000 uncollected smart ID cards nationwide, since inception.
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