THE City has warned rates rebate beneficiaries to be careful of scammers charging them to fill in rates rebate forms.
The municipality has called on beneficiaries to submit their rebate renewal letters before the end of April. The City’s head of revenue management, Peet du Plessis, said previously there were cases where unknown suspects scammed beneficiaries, especially senior citizens.
“Rebates are provided to senior citizens, the medically boarded, people with disabilities and child-headed households. Customers are cautioned to exercise vigilance during this period, as many often fall prey to criminals. There were previous cases where anonymous people were scamming, especially senior citizens for cash to assist in filling forms,” said du Plessis
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He said all renewal letters will be posted to beneficiaries, adding that no municipal official will visit their homes to collect or deliver forms.
“Beneficiaries must remember that all renewal letters will be posted to them, the renewal forms are not for sale and there no charge to submit a renewal form. No municipal official will visit their homes to collect or deliver forms and there is no charge involved in the submission and completion process,” du Plessis said
He urged beneficiaries who do not receive renewal letters to contact the municipality.
“All beneficiaries who do not receive renewal letters by 15 March 2018, should visit the eThekwini Municipality offices with their Identity Documents, ” he said.
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The deadline to submit letters is no later than 30 April 2018.
For more information contact the Revenue department on 0800 311 11 11 or visit any customer service centre and ensure they take along their Identity Document.
First-time applicants can download a rates rebate form online on www.durban.gov.za
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