THE eThekwini Municipality has officially launched its ‘all-round’ number for complaints regarding its services.
The One Number Service deals with all municipal queries regarding water, electricity, roads and refuse collection. The city’s Tozi Mthethwa said this was an attempt at reducing problems experienced with some of the previous numbers.
Read Also Report-City comes out tops in service delivery
“I am aware with the issues with the old electricity line, and the managers have promised that this new number will be fast and efficient. As councillors, we will monitor this very closely,” said Mthethwa
She adds community members must remember that councillors are not the first stop for a service complaints. In stead said Mthetwa, call the new number; 080 311 1111.
“The first step is always to phone the above number, and ensure that you receive a reference number. If the matter has not been addressed in a reasonable time, then you can contact your councillor with the reference number, “ concluded Mthethwa.
For more from Northglen News follow us on Facebook or Twitter. You can also follows us Instagram.
