LA LUCIA Mall was awarded a PMR Africa KZN Diamond Arrow Award in the category for Shopping Centres in KwaZulu-Natal. The Diamond arrow award for – Outstanding – 1st overall -was received at the PMR Africa Annual Leaders and Achievers Awards Breakfast held at The Elangeni Hotel, Durban recently.
This is the third consecutive year that La Lucia Mall has won the award.
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The awards are the culmination of a research process whereby companies and institutions are rated based on respondents’ perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction. The respondents are made up of 186 KZN business and provincial leaders, comprising CEO’s, MD’s, business owners, company directors and managers and senior government officials based in the province.
“It’s a great honor to know that we are recognised as being the best shopping Centre in KZN by such high profile individuals and thank our service providers, retailers, clients and shoppers for their contribution in achieving this recognition,” La Lucia Mall’s Cindene Sheasby said.
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