SA Post Office plays key role in Pan African Postal Union

THE South African Post Office will continue to play a leading role in the Pan African Postal Union (PAPU) as the continent commemorates annual Africa Postal Day on Tuesday, January 18.

PAPU was founded on 18 January 1980 in Arusha, Tanzania.

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The theme for the 41st celebrations is Harnessing synergies with players of the wider postal sector.

According to the SA Post Office’s Johan Kruger, during the initial stages of the Covid-19 pandemic, the SA Post Office demonstrated the importance of synergy with government and other organisations.

“During the initial months of lockdown, when only essential services could be rendered, post office branches, nationwide, continued to pay out SASSA grants. Later, when government introduced the Social Relief of Distress (SRD) grant, post office branches paid up to two million beneficiaries per month in addition to their regular postal transactions,” he added.

According to Kruger, the SA Post Office will soon launch the first product in the ‘SAPO in my pocket’ range, which aims to eliminate the need to visit a post office for certain transactions.

“At its branches and sorting centres, the Post Office has implemented a successful campaign to clear all sorting floors and parcel shelves. The focus now includes customer service at all levels. Customers will already see a new, improved service when they use the new SA Post Office – with more to come,” said Kruger.

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