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Home Affairs going paperless

Documents will now be saved electronically and be easily retrieved upon request, as opposed to the old paper-based system.

HOME Affairs minister Malusi Gigaba says the department will be moving to paperless applications for birth, marriage and death registrations, as well as the printing of parents’ details on their children’s passports.

Gigaba said the department has reached another milestone in rolling-out its flagship programme of modernisation, which began in 2010.

“This system upgrade is a part of ongoing enhancements of the live-capture system to improve service quality by modernising processes.”

Read also: Home Affairs offices to be rated on performances

Gigaba explained that the end-product will be the automation of the way Home Affairs offices capture birth registration and issue certificates for births, marriages and deaths.

“Documents will now be saved electronically and be easily retrieved upon request, as opposed to the old paper-based system,” he said.

The live-capture system upgrade is scheduled to start on Friday, 13 July. Modernised offices, which are offices that accept smart ID card applications, will be unable to receive applications for IDs and passports, from 2pm to enable system back-up.  However, offices will attend to people whose applications are already being processed.

Schedule of implementation

Monday, 16 to Tuesday, 17 July: Western Cape, KwaZulu-Natal and participating banks.

Wednesday, 18 to Thursday, 19 July: Limpopo, North West and Eastern Cape.

Friday, 20 July:  Mpumalanga, Free State and Northern Cape.

 

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