This after a disgruntled customer, Foster, lodged a complaint at Health24, claiming he bought a grilled chicken from a Checkers outlet in Plumstead, Cape Town last Friday. After taking a bite, he discovered the chicken was infested with maggots, Sandton Chronicle reported.
Health24 has reported Checkers admitted they failed to live up to their normal high standards.
“We have since then dealt with the complaint rigorously, internally. We have also discussed the matter again with the customer to assure him that the necessary disciplinary and corrective action has been taken,” said Checkers group spokesperson Sarita van Wyk.
In a statement, Checkers said: “We sell some 150 million chickens per year, which is 50% of all chickens sold in the country. These chickens are bought from reputable suppliers who maintain the highest quality standards. It is furthermore against our company policy to sell or prepare expired products for sale.”
“Checkers has placed strict instructions to all their stores to abide by the well-monitored safe food product handling requirements, and if these instructions are not adhered to, appropriate disciplinary action will be taken,” the statement read.
In a separate incident, images of KFC staff “washing chickens” on a dirty floor in Braamfontein, Johannesburg spread on social media earlier this month.
A Facebook user posted images of what appeared to be KFC staff in Braamfontein allegedly taking chicken out of containers, placing it on a concrete floor and hosing it down.
The chicken franchise printed full page apologies on at least two Sunday newspapers, expressing their regret over the incident. “We want to say sorry, from the bottom of our hearts, for what happened at our restaurant in Braamfontein,” the ad, issued by managing director Doug Smart, said.
– Caxton News Service