This after a customer, Anton Redelinghuys, accused staff at the Mr Price in Grahamstown of refusing to help him in Afrikaans when he went shopping at the retailer two weeks ago.
Redelinghuys said staff members at the store told him it was company policy to not speak Afrikaans to customers, Rekord North reported.
“I addressed the young lady helping me in Afrikaans. She responded in English. When I asked her why she replied in English she informed me that it’s company policy to not speak Afrikaans to customers,” he said on his Facebook page.
Redelinghuys recorded a video of the incident as he was surprised when two cashiers reportedly spoke to each other in Afrikaans, but declined to address him in the language when he reached the till.
“Afrikaans is clearly seen as being ‘bad’ by this company so I ask you to take your ‘bad’ Afrikaans money which this racist, discriminatory store is happy to take from you and go and spend it elsewhere,” Redelinghuys said.
Mr Price, however, said it had no such policy, and that customers were always served in their preferred languages wherever possible.
“We’d like to assure you that this has never been our policy at Mr Price, and we remain against discrimination of any kind,” the retailer said in a statement.
Mr Price added that the matter was being investigated.
– Caxton News Service