South Africa 24.5.2018 08:24 pm

SAA scrambling to save the day for SA Express passengers

A South African Airways Airbus A320 lands on runway 03R at OR Tambo International Airport in Kempton Park, 22 September 2016. Picture: Neil McCartney

A South African Airways Airbus A320 lands on runway 03R at OR Tambo International Airport in Kempton Park, 22 September 2016. Picture: Neil McCartney

Teams have been mobilised at airports to assist passengers left stranded by the suspension and grounding of SA Express today.

The South African Airways (SAA) says it is supporting its embattled subsidiary, South African Express, after all its flights were suspended by the country’s civil aviation authorities.

The South African Civil Aviation Authority (SACAA) today announced that it had suspended SA Express due to negative audit findings on the airline which among other things relate to safety management processes.

SAA said it had activated its business continuity teams to implement contingency plans and is working closely with SA Express to provide all required and necessary assistance, and that all efforts were being channelled towards assisting passengers who may be affected by the suspension of SA Express services.

The national carrier said it has an interline agreement with SA Express and has mobilised teams at the airports to assist the passengers.

“We apologise to all our customers for the inconvenience caused by the suspension of SA Express services. SAA will provide regular updates on the situation and will use all its official communication channels to share information on the status of the flights,” it said.

African News Agency (ANA) 

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