“We responded to a shack fire in Vlakfontein, extension 3 where five people were burnt beyond recognition at around 3am,” spokesman Robert Mulaudzi said.
“At the moment the cause of the fire is still unknown but there are allegations that a heater might have started the fire. The fire investigation team would determine the cause of the fire.”
He said it was believed to be a 47-year-old woman, a 28-year-old man and two children aged nine and a 13-year-old who died.
Mulaudzi said the City of Johannesburg would assist family members and neighbours who have been affected and traumatised.
“We are on our knees — we want to advise communities to look after the heating and lighting appliances like candles and heaters to avoid devastating fire incidents like this one,” he said.