“The lift began a freefall from the 10th floor and then it stopped at the base. It did not crash. It stopped itself,” said department spokeswoman Ramona Baijnath on Friday.
“It happened yesterday [Thursday] around 11am. The people [two staffers and a student nurse] were shaken up but not injured.”
She said the lift was new and installed at the hospital last week.
Baijnath said an independent inspector would be called in to determine the cause of the incident,
The lift was in Block C and serviced the nurses residence.
Mahlangu said the three people were under medical observation and had received counselling.
“I will continue to monitor the situation closely,” she said in a statement.
“I deeply regret this incident and apologise to all those involved and their families.”