Pick-Up and go lockers to be rolled out
Makro offers an exciting new delivery service.
South African mega store Makro has partnered with Sasol and McDonald’s South Africa to deliver a new way of shopping in Gauteng with its new locker-based pick-up service.
Dubbed the Makro Pick-Up lockers, this will form part of the company’s delivery options, which already include home delivery and in-store click and collect solutions.
Makro CEO Doug Jones says: “The added option of collecting your online purchase from a secure locker at a location close to you, or on your way during daily travels, has amplified the convenience of online shopping. We have and continue to expand our online range and hope that the combination of convenience and additional variety will make our customers’ lives easier. We are not limited to what our store can hold – the site now boasts 20 000 products that can be purchased online, with all a high percentage of products eligible for delivery to a locker – and customers are no longer limited to two choices for delivery.”
The lockers are a safe alternative form of shopping. Shoppers simply purchase products online as before. When proceeding to the checkout, shoppers select the ‘Locker Collection’ on the fulfilment option page and choose the locker location of their choice.
After paying for the order and the locker collection fee, the item will be dispatched. Shoppers will be notified by SMS when the item is ready for pick-up. Pick-ups have to be made within 48 hours.
As part of the field test of the lockers and the original strategy of placing them in safe and convenient locations, including petrol station forecourts, fast food restaurants, office parks and Makro stores, McDonald’s South Africa has partnered with Makro to offer more pick-up points for the online orders.
Ten Makro Pick-up Lockers will be rolled out over the next month. Five at Sasol forecourts, four at McDonald’s restaurants and 1 at Makro Woodmead.
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