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SASSA resolves grant payment glitch
The South African Social Services Agency (SASSA) has identified and resolved a glitch that led to some beneficiaries being unable to access their grants.
“Due to a payment system glitch, some beneficiaries have not been able to access their grants today. SASSA has identified and resolved the glitch. Funds will now be released to beneficiaries’ accounts this afternoon after 15:00 and can even be accessed from tomorrow, May 5, going forward,” said the agency on Monday.
This as old-age pension and disability grants are available for collection from Monday, May 4.
In a statement, SASSA said clients using South African Post Office/SASSA cards can go to their nearest post office to get their grant, as manual payments can be made at these outlets.
For all other grant types, the money will be available from May 6 onwards.
The agency also apologised to all beneficiaries for the inconvenience caused and encouraged beneficiaries who have queries to call the SASSA customer care centre on 033-846-3400 or 0800-601011.
