Vodacom unveils new look store at Ilanga Mall
Vodacom Mpumalanga today unveiled its new look at Ilanga Mall in Nelspruit, bringing the store in line with Vodafone’s global look and feel. The new design aims to put the customers’ needs are easily identified and taken care of in the most efficient manner possible.
MBOMBELA – Vodacom Mpumalanga today unveiled its new look at Ilanga Mall in Nelspruit, bringing the store in line with Vodafone’s global look and feel. The new design aims to put the customers’ needs are easily identified and taken care of in the most efficient manner possible.
By demarcating the store into specific zones and providing an intelligent queuing system on entry to the store, customers will be able to get their queries attended to by the first available specialist consultant.
With a tech zone to assist customers with setting up their devices, troubleshooting most software related issues, an express zone for simple retail sales and consultant zones to enable customers to upgrade, sign up for new contracts, or simply query their accounts, the new look provided by Vodacom outlets is a pleasant environment to attend to all customers’ cellular needs.
Louisa van Beek, Managing Director for Vodacom Mpumalanga says they are excited about the new store, especially since it is designed to place key focus to the customer. “We are confident that the new look will make it quicker for customers to connect and interact with us, thus assist in putting the customer first.
“We aim to put all South Africans in touch through the Vodacom experience,” she said.
For further information on how to connect with Vodacom, customers can visit the shop in Ilanga Mall, Shop 32 LG, N4, Nelspruit, or contact (013) 742 2001
