Austin View residents have had no power supply since June 2
Austin View resident Lereko Eddy Nkhumise said they have not been assisted despite escalating their complaints to City Power.
Since June 2, four houses in Austin View’s Keeshond Street have had no power supply.
Residents have had to endure the cold weather conditions and disgruntled resident Lereko Eddy Nkhumise said they have not been assisted despite escalating their complaints to City Power.
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“At numbers 159,160,161 and 162 Keeshond Street in Austin View, we have escalated our complaints about illegal connections in our area from squatters who have illegally connected electricity. Numerous calls and complaints were made to City Power to help in addressing the situation as we have had no power for almost an entire week while the squatters are with electricity,” claimed Nkhumise.
In light of these allegations, the publication contacted City Power spokesperson Isaac Mangena who confirmed that the power utility was aware of the ongoing power outages affecting residents in Austin View since June 2.
“We have been monitoring the situation and working to identify the root cause of the outage,” said Mangena.
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“We understand the inconvenience this outage may be causing to residents and are committed to resolving it promptly. The power outage was triggered by multiple factors.
“One significant cause is illegal connections, which cause overloading on the network leading to power supply disruptions. We urge residents to refrain from such acts as they cause severe strain to the network which eventually trips resulting in prolonged power outages.”
He said additionally, a fault on the cable that supplied power to the area had exacerbated the situation, further disrupting the normal flow of electricity.
Mangena said the affected customers could anticipate the restoration of their electricity supply on June 7.
Nkumise confirmed on June 10 that the power had been restored on June 7.
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