More than 3,9 million motor vehicle licences were renewed at post office branches, something the SA Post Office attributes to the convenience of renewing a vehicle licence at a post office.
According to Johan Kruger of the SA Post Office’s Communications Division, post offices have separate counters for the renewal of vehicle licences to ensure that the transaction time is as short as possible.
“All queues at post offices move very fast after the collection point for SRD grants was moved to supermarkets. Renew a vehicle licence at a post office and you leave with the new licence after paying. There is no need to return another day to collect it. Post offices charge absolutely no commission and accept card and cash payments. The motorist pays only the amount on the renewal notice.”
“The SA Post Office offers a bulk renewal service for fleet owners as well as a service where it can collect the applications and deliver the licences to the fleet offices. A flat fee is charged for collection and delivery.”
“Your local post office will require a copy of your identity document or passport for the renewal. In KwaZulu-Natal, proof of address is also required. The SA Post Office recently launched an online licence-renewal service. Everything, including payment, is done online. Only the collection at a post office branch, or delivery at the customer’s address is done physically.”
