call centre
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Gen-Z are less likely to put the phone down on a call centre agent
Call wait time has remained the number one frustration for South African consumers and interestingly, being stuck in a loop…
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Services available in the Ekurhuleni metro during lockdown
Taxis are, however, permitted to transport essential service workers and consumers to shops, under strict control measures that observe social…
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Technical glitches at metro’s call centre receive attention
The metro is aware of the problem at the call centre where people are being cut off.
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Technical glitches at City’s call centre are receiving attention
Callers were mainly cut-off when callers select an option they are prompted to select.
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