A chance to speak to Durban municipal officials
The municipal officials will be at the Kloof Village mall on Sunday, 14 April from 8am to 5pm.
RESIDENTS from Kloof and surrounding areas will have a chance to speak to municipal officials face-to-face and raise any issues or concerns on Sunday, 14 April from 8am to 5pm at Kloof Village Mall (Opposite Lotto Court next to Spar).
“These road-shows are the brainchild of eThekwini mayor, Zandile Gumede, to bring government at the door steps of residents. They were initiated last year in February and have seen in excess of 4000 residents receiving help on the spot on various service delivery related queries,” said eThekwini Municipality head of communications, Msawakhe Mayisela.
“These engagements allow for consumers to speak to municipal officials face-to-face and raise any issues or concerns. Customers can engage with staff from Revenue, Water, Electricity, Sizakala Customer Care and the City Integrity and Investigation Unit, Supply Chain Management and Metro Police.”
Service units will be on-site and online to assist with all utility service related queries, update information, register on eServices and make payment arrangements for any outstanding accounts including traffic fines.
Customers may also apply for a rates’ rebate should they qualify or simply check if their current account is in order.
Contact 080 311 11 11 for details.
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The following services will be on offer:
Revenue: accounts enquiries, consolidations, transfers, terminations, credit authorities and rebates to senior citizens
Water: accounts inquiries, meter reading queries, water leaks and registration of water services
Electricity: accounts enquiries, meter readings and checking of applications status
Sizakala: Any other municipal related services enquiries and employment application forms
Metro Police will be available for traffic fines, viewing and printing, on-site card payment of traffic fines, advice and arrangement of traffic fine payments and general enquiries.
Supply Chain Management will be available for all CSD/vendor portal related enquiries and any City integrity and investigation unit matter.
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